Privacy Policy for SMS Communications
Last Updated: June 18, 2026 Business: Code House Solutions LLC
About This Policy
This privacy policy describes how Code House Solutions LLC collects, uses, and protects your information when you opt in to receive text messages from us.
Information We Collect
When you sign up for our text message program, we collect:
- Phone Number (required): To send you text messages
- Name (if provided): To personalize your experience
- Email (if provided): For additional communication options
- Consent Record: Timestamp and method of your opt-in
How We Use Your Information
Code House Solutions LLC uses the information you provide to send you text messages in the categories you agreed to when you signed up. Depending on the consent options you selected, these may include:
Promotional / marketing messages (only if you opted in to marketing):
- Special offers, discounts, and promotions
- New product and service announcements
- Marketing updates about Code House Solutions LLC
Transactional / service messages (only if you opted in to transactional and service messages):
- Appointment confirmations and reminders
- Order, booking, and account updates
- Service notifications and responses to your requests
We send each category of message only if you provided the matching consent. You may receive one category, both, or neither — your choices on the sign-up form control which messages you get. We do not use your information for any purpose other than communicating with you in the categories you agreed to.
We Do NOT Share Your Information
Code House Solutions LLC will NEVER sell, rent, trade, or share your mobile phone number or personal information with third parties for their marketing purposes.
Your data is used solely for direct communication between you and Code House Solutions LLC.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message Frequency & Costs
- Frequency: Message frequency varies
- Costs: Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan.
- Carriers: Major carriers supported include AT&T, Verizon, T-Mobile, and others.
How to Opt Out
You can stop receiving messages at any time:
- Text STOP to any message to unsubscribe immediately
- You will receive a single confirmation message
- No further messages will be sent after opting out
Need Help?
- Text HELP to any message for assistance
- Email: info@usehermes.co
- Phone: (571) 755-8835
- Website: https://hermes.usehermes.co/
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
Data Retention
We retain your information for as long as you remain subscribed to our messaging program. Upon opting out, your data may be retained for compliance purposes for up to 5 years per FCC requirements.
Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (subject to legal retention requirements)
California Residents: You have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.
Changes to This Policy
We may update this policy periodically. Continued use of our messaging service after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions, contact Code House Solutions LLC:
- Email: info@usehermes.co
- Phone: (571) 755-8835